Terms of service

Welcome to Velozya.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Velozya.
Throughout the site, the terms “we,” “us,” and “our” refer to Velozya.

By accessing or using any part of the website or our services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE or KSA.

  • You agree not to use our website or products for any unlawful or unauthorized purposes.

  • Any violation of these terms may result in suspension or termination of your access.

3. Product Information

We strive to provide accurate and up-to-date product information. However:

  • Product colors, details, or images may vary slightly due to device or screen settings.

  • We reserve the right to modify, update, or discontinue any product at any time without notice.

4. Pricing & Payment

  • Prices are displayed in AED (United Arab Emirates Dirham) or SAR (Saudi Riyal) depending on your location.

  • Prices include VAT, unless stated otherwise.

  • We accept major debit/credit cards and secure online payment methods.

  • Orders are confirmed only after successful payment.

5. Shipping & Delivery

Please refer to our Shipping Policy for full shipping details.

Note: Delivery times are estimates and may vary due to courier delays, weather, customs checks, or unforeseen circumstances.

6. Returns & Refunds

For complete details about return eligibility, refund timelines, and procedures, please visit our Return & Refund Policy page.

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account login credentials.

  • You agree to provide accurate, updated, and complete information when registering or updating your account.

8. Third-Party Services

Our website may include links to or integrations with third-party websites or services.
Velozya is not responsible for the content, privacy practices, or actions of these external sites.

9. Intellectual Property

All content on Velozya.com — including text, images, designs, graphics, logos, and branding — is the intellectual property of Velozya.

No content may be copied, distributed, or reproduced without our written permission.

10. Changes to These Terms

Velozya reserves the right to update or modify these Terms of Service at any time.
The latest version will always be available on this page.

Continued use of our website means you accept any changes.

11. Contact Us

If you have any questions or concerns regarding these Terms, feel free to reach out:

📧 velozyaofficial@gmail.com
📍 Serving customers in the United Arab Emirates and Saudi Arabia